Increasingly organisations are competing by building a powerful
mix that comprises:
- Proximity to the customer and a deep understanding of
the way they behave
- Organisational flexibility
- Building powerful cross organisational teams and supplier
networks
- Use of information and knowledge to manage profit &
costs and to accelerate the speed and precision of decision
making
Why and how, and what identifies those organisations
that manage to sustain high levels of performance in these
areas over the long term?
|
